Shipping Policy

Qualifying orders get free shipping based on our current agreements with preferred suppliers. Please refer to the item description marked as “Free Shipping" or "Eligible for Free Shipping". Orders must ship within the United States. A 10% shipping fee will be added to the items that do not qualify for free shipping. Some of our suppliers have minimum orders that qualify for Free Shipping.

Standard Delivery And Processing Charges For Orders

Delivery charges (10%) are based on the product total of your order before any coupons or discounts are applied, less any items that are marked as Free Shipping.

Oversized and heavy products that require freight delivery are subject to a freight delivery fee.

Shipping Locations

Orders ship from the closest of supplier warehouses directly to your property. Should the closest warehouse not have the item or items you ordered in stock, our supplier partner will ship from the next closest warehouse. This may result in you receiving your order at different times if you ordered more than 1 item. Please note that we are not set-up for in-warehouse pick-ups.

Shipping Method Options

Depending upon the size of your order our suppliers partners will ship via UPS, FedEx, USPS or a common carrier freight line.

Freight Delivery

Oversized/Heavy Items: Some of our larger and heavier items are delivered via Oversized Delivery or Standard Truck Delivery. Some of our suppliers partners also have their own delivery trucks with a set schedule. Shipping charges will apply based on the weight/size of the item. These items might not be eligible for Free Shipping. If an order will be delivered via a common carrier or freight service, you will be contacted to arrange a window of time for delivery. Customers are responsible for any extra charges incurred for any extra services. In addition, customers are responsible for additional charges incurred due to missed delivery appointments or re-deliveries. Should the carrier be unable to reach the customer, merchandise will be returned to the supplier/warehouse and the customer will be responsible for all fees from the freight carrier in addition to a standard restocking fee of 15%.

Minimum Order

There is no minimum order on NexSupply. However, in order to qualify for Free Shipping, minimum order amount can apply for certain suppliers.

Office Depot   Free Shipping | no minimum
Grainger Free Shipping | no minimum
American Hotel Register $500 for free shipping
HD Supply $50 for free shipping
Edward Don  $200 for free shipping

Order Tracking

As soon as your order ships, you will receive an email confirmation with a tracking number(s). If your order is shipping from multiple warehouses or multiple suppliers, you will receive corresponding tracking numbers.